Operations Manager

Website qataramerica Qatar America Institute for Culture

Connecting Creatives. Convening Communities. Celebrating Cultures.

Job Title: Operations Manager

Manager Title: Director of Operations

FLSA Classification: Non-Exempt

Location: Washington, DC

Organization Summary 

The Qatar America Institute for Culture (QAIC) is an independent 501(c)(3) non-profit organization that creates, curates, and executes programs and research that amplify the prominence of all forms of art and culture from the United States, Qatar, and the larger Arab and Islamic worlds.  

Job Summary 

Reporting directly to the Director of Operations, and working with other Directors and Managers, the Operations Manager manages the finances, human resources, office and administration affairs, and overall operational efforts to ensure they align with QAIC’s mission. The Operations Manager is primarily responsible for monitoring day-to-day operations including but not limited to office and property management, accounting, and billing to ensure successful organizational progress. The Operations Manager also supports assembling and managing a diverse portfolio of vendors and talent to support the Operations team such as bookkeepers.

Qualifications and Responsibilities: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job as well as the education and experience requirements.

  • Oversee payroll, employee benefits, billing, and organizational assets including but not limited to office functions, property, and resources
  • Support and manage financial information, accounting, HR compliance, and reporting, including but not limited to filing, annual financial audits, and others
  • Develop and maintain methods and plans to perform operational logistics and objectives for every QAIC initiative and event
  • Manage the progress of tasks assigned to the Operations team and daily functions of Operational tools such as QuickBooks
  • Attend QAIC events when required
  • Manage scheduling and calendar management including but not limited to prioritizing inquiries and requests, troubleshooting conflicts with little guidance, and making judgments and recommendations to ensure smooth day-to-day engagements
  • Maintain an organized, clean, and tidy workspace always
  • Frequently check office supply stock; reorder supplies when needed
  • Track orders and maintain vendor relationships
  • Train and assign tasks to interns
  • Suggest changes to office task workflow to improve efficiency
  • Uphold and carry out QAIC policies and procedures
  • Work in confidential and complex nature that requires considerable discretion, independent judgment, flexibility, decision-making, and attention to detail.

The Operations Manager is thoroughly committed to Qatar America Institute for Culture’s mission. Specific requirements include:

  • At least 4 – 6 years of operations and management experience, preferably in art & culture nonprofits, or two years of experience and higher education degree (MA, MBA, or PhD)
  • Proven record of organizational administrative skills with the ability to manage people and vendors
  • Ability to develop and monitor budgets, and sustain efficient vendor and contractor correspondence, and inventory
  • Strong nonprofit accounting, finance, and human resources experience with knowledge of the industry’s legal rules and guidelines
  • Excellent verbal and written communication skills (Arabic is a plus)
  • Excellent budgeting, data analysis, and presentation skills
  • Experience in nonprofit reporting and 990 fillings
  • Proficiency in QuickBooks and other financial, accounting, and HR tools
  • Ability to work independently and effectively in collaboration with diverse groups of people

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Must be able to manually lift 25-pound boxes to a height of 3-4 feet.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job responsibilities. 

The office environment at 1319 18th St., NW, and ability to access and perform work remotely (when required) through Office Suite and Applications.

Travel: not applicable (subject to change)  

This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. QAIC has the right to revise this job description at any time. QAIC is an “at-will” employer and as such, neither this job description nor your signature constitutes any form of the contractual agreement between you and QAIC.

QAIC is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination in the terms, conditions, or privileges of employment on the basis of race, color, religion, national origin, citizenship status, sex (including pregnancy, childbirth, a woman’s right to breastfeed, and medical conditions related to pregnancy or childbirth), sexual orientation, gender identity (including transgender and transitioning status), disability (physical or mental), age (18 and older), genetic information, marital status (including domestic partnership), veteran or military status, matriculation, family responsibilities, personal appearance (subject to business standards), political affiliation, tobacco use, credit information, victim of or the family member of a victim of domestic violence, a sexual offence, stalking, or engagement in a related, protected activity, or any other characteristic protected by federal, state, or local law.

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